Restaurant & Bars Supervisor

You will receive a warm welcome into the Apex family on joining us as a Restaurant and Bar Supervisor in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Department as we believe it is our personality, style and friendliness that makes Apex Hotels 

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: 

• 29 days holiday 
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Critical Illness & Life Assurance cover

Starting your Journey:

As Restaurant and Bars Supervisor you will assist the Food and Beverage Manager in the day-to-day operation of the restaurant and bar and be responsible for delivering a high level of service to all our guests. This incorporates the smooth running of breakfast, lunch and dinner service, as well as room service. Working in the restaurant and bar areas you will help maximise revenue through first class service and establishing rapport with the guests.

You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Joining the dedicated Food and Beverage department, you will:

• Manage the team to ensure customer service standards are met and customer enquiries are dealt with
• Be able to work in all areas of Food and Beverage including Bar, Restaurant and Room Service
• Deliver outstanding customer care
• Be responsible for the opening and closing of the Restaurant and Bar
• Take responsibility for stock taking
• Assist with recruiting and training employees
• Deliver the highest standards in service and presentation
• Assist with payroll, employee scheduling and administration

As a Restaurant and Bar Supervisor, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Restaurant and Bar Suprvisor . With this in mind, we are looking for a Restaurant and Bar Suprvisor who:

• Can deliver excellent standards
• Uses initiative
• Ideally has evidence of supervisory training
• Holds a genuine desire to provide a Warmer Welcome to our gues
• Has a customer service attitude
• Has the ability to multi-task and provides excellent attention to detail
• Has previous experience in a food or beverage role
• Holds a genuine desire to provide a Warmer Welcome to our guests